Terms and conditions

At Zobeya.com (“Zobeya,” “Website,” “we,” “us,” or “our”), we are committed to providing a safe and reliable online dating experience. These Terms of Use (the “Terms”) govern your access to and use of Zobeya.com and all related services, features, applications, communications, and functionality that we provide (collectively, the “Services”). By accessing, creating an account on, or using Zobeya and its Services, you (“you,” “your,” or “User”) agree to be bound by these Terms. Please read them carefully before using the Services. If you do not agree to these Terms, you must not access or use Zobeya or its Services. If you have any questions regarding these Terms, please refer to the Contact Us section below.

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1. Who We Are

Zobeya.com and its related Services are operated by Feel Better Sweden Limited (the “Company”). Please find additional Company and contact information in the CONTACT US section below.

2. When You Accept These Terms Of Use

By accessing or using Zobeya or any of our Services, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions of this Agreement, our Privacy Policy, and our Refund and Cancellation Policy.

3. Age Restriction

Persons under 18 years of age are not permitted to register for, access, or use Zobeya or any of our Services. Our Services are intended exclusively for adults aged 18 or older.

By creating an account or using Zobeya, you represent and warrant that you are at least 18 years old and have reached the age of majority required to use dating services in your jurisdiction.

If we become aware or reasonably believe that a Member is under the age of 18, we may immediately suspend or terminate the account and take appropriate steps to remove associated personal data from our systems, subject to any legal obligations requiring us to retain certain information.

If you believe that we have collected, used, or disclosed personal data relating to a person under the age of 18, please contact our support team through the CONTACT US section below so that we can investigate and take appropriate action.

4. Membership

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Members

When a user registers within the Services, they become a member (hereinafter - the "Member"). We do not influence the relationships between Members or the various motivations Members may have for using the Services. Members may have different goals when registering with Zobeya, including meeting new people, making connections, dating, developing relationships, or communicating with other Members.

Members may have only one account (hereinafter - the "Membership") with the Services unless otherwise expressly permitted by Zobeya. Multiple, duplicate, fraudulent, or unauthorized accounts may be blocked, suspended, or terminated.

Upon registering with the Services and thereby becoming a Member, you shall have access to certain Services, which may include:

  • Browsing through other Members' profiles;
  • Having your profile registered in our database and making it searchable or discoverable by other Members;
  • Making changes to your profile;
  • Discovering and matching with other Members;
  • Liking or passing on other Members;
  • Reading and sending messages where available;
  • Sending voice messages where available;
  • Making video calls where available;
  • Receiving and using Credits;
  • Purchasing or subscribing to available Membership plans; and
  • Using other features made available by Zobeya from time to time.

By registering, a Member acknowledges and agrees that their profile information, photographs, and other profile content may be visible and accessible to other users of our platform.

Verified Members

Users may have the opportunity to confirm their identity and receive a "Verified" sign or similar verification indicator.

To become verified, a User may be required to complete an identity verification process. This process may include submitting a government-issued identification document, photographs, biometric verification, or other information necessary to confirm the User's identity.

Verification does not constitute an endorsement, recommendation, guarantee, background check, or confirmation by Zobeya regarding a Member's character, intentions, conduct, safety, or compatibility.

Zobeya may require a User to complete or repeat verification where reasonably necessary for account security, fraud prevention, regulatory compliance, protection of other Members, or other legitimate purposes.

If a required verification or re-verification process is not completed, Zobeya may remove the verification status or restrict certain account functionality.

Paying Members

Paying Members are Members who subscribe to one of Zobeya's paid Membership plans.

Zobeya currently offers Premium and Premium+ Membership plans. Paying Members receive Credits and other benefits according to the Membership plan selected during the purchase process.

Premium Members currently receive 1,500 Welcome Credits and 50 Daily Credits.

Premium+ Members currently receive 2,500 Welcome Credits and 80 Daily Credits.

Additional features, benefits, promotions, or Credits may be included depending on the Membership plan and the offer presented to the Member at the time of purchase.

Paying Members may use their available Credits to access eligible features within the Services, including features that require Credits as described within the Services.

Free Users

Free Users are permitted to use the platform without charge.

Free Users currently receive 100 Welcome Credits and 20 Daily Credits, subject to the applicable rules and eligibility requirements of the Services.

Free Users must follow these Terms, the Community Standards, and any other policies applicable to their use of Zobeya. Free Users are required to provide accurate and appropriate profile information and may be required to undergo identity or account verification.

Free Users may browse profiles, discover other Members, like or pass on profiles, create matches, communicate with matches, and use other features made available under the Free Membership.

Certain features or actions require Credits.

The current Credit costs include:

  • Like someone: 5 Credits per Like;
  • Pass: Free;
  • Text messaging after matching: Free;
  • Voice Message: 3 Credits per voice message;
  • Video Call: 20 Credits per call.

The applicable Credit cost may also be displayed within the Services before or when a Member uses a Credit-based feature.

It is strictly prohibited for Members to sell, exchange, transfer, fraudulently obtain, manipulate, or otherwise misuse Credits or any feature of the Services.

If any Member becomes aware of suspected fraud, abuse, or a violation of these Terms, they may inform us by contacting Customer Support.

Zobeya may restrict, suspend, or terminate the account of any Member who violates these Terms or misuses the Services.

Purchasing Of Monthly Credit Bundle Subscription And Credits

If you wish to receive additional Credits or benefits not included in the Free Membership, you may subscribe to one of Zobeya's paid Membership plans.

Zobeya currently offers the following Membership plans:

Free Membership:
$0.00 per month
100 Welcome Credits
20 Daily Credits

Premium Membership:
$9.99 USD per month
1,500 Welcome Credits
50 Daily Credits

Premium+ Membership:
$19.99 USD per month
2,500 Welcome Credits
80 Daily Credits

The price, number of Credits, features, and benefits applicable to each Membership will be displayed during the purchase process.

Your paid Membership subscription will continue until canceled by you or otherwise terminated in accordance with these Terms.

After your initial subscription to a Premium or Premium+ Membership, and again after each subsequent subscription period, your Membership will automatically renew for an additional equivalent period unless canceled before the applicable renewal date.

You agree that your account will be subject to this automatic renewal feature.

Cancellation

You may cancel your paid Membership at any time through the cancellation functionality provided within your Zobeya account.

Where a Membership was purchased through a third-party platform, payment provider, application store, or other third-party service, you may be required to cancel the subscription through that provider.

Do not hesitate to contact Customer Support in case of any difficulties throughout the cancellation process.

If you cancel your paid Membership, you may continue to use the applicable paid Membership benefits until the end of your then-current paid subscription period, after which the Membership will not renew.

Unless otherwise expressly stated or required by applicable law, cancellation does not entitle you to a prorated refund of any portion of the Membership fee already paid for the then-current subscription period.

Automatic Renewal And Payments

By subscribing to a Premium or Premium+ Membership, you authorize us and our applicable payment service providers to charge your credit card, debit card, or other selected payment method for the applicable Membership fee.

Your paid Membership will automatically renew at the beginning of each subsequent subscription period unless canceled before the expiration of the then-current subscription period.

Applicable taxes or similar charges may be added to your payment where required.

You acknowledge and agree that your payment method may automatically be charged for the applicable Membership subscription fee, plus any applicable taxes, upon each automatic renewal.

You acknowledge that your paid Membership is subject to automatic renewal and you consent to recurring charges to your credit card, debit card, or other applicable payment method based on this automatic renewal feature, without further authorization from you, except where additional authorization or notice is required by applicable law.

We may change the applicable Membership subscription fee from time to time. Where required by applicable law, we will provide you with advance notice of a price increase before the new price applies to a subsequent subscription period.

You further acknowledge that the amount of a recurring charge may change if applicable tax rates change or if you have been notified of a change to the applicable Membership subscription fee.

Upon renewal of your paid Membership, if we do not receive payment, we may suspend or restrict paid Membership benefits and may continue to attempt to charge your payment method as permitted by applicable law and the applicable payment provider.

Once payment is successfully received, the applicable paid Membership benefits may be restored.

Membership Benefits And Credits

By subscribing to one of our paid Membership plans, you will receive the Credits and benefits associated with the selected Membership and displayed during the purchase process.

These benefits may include:

  • Welcome Credits according to the selected Membership plan;
  • Daily Credits according to the selected Membership plan;
  • Access to Credit-based features;
  • Additional Membership features or benefits displayed during the purchase process; and
  • Promotional or bonus Credits where included in a particular offer.

Welcome Credits are Credits provided in connection with eligibility for or activation of a Membership plan.

Daily Credits are Credits made available according to the applicable Membership plan and the rules displayed within the Services.

Credits may be used for eligible Credit-based actions and features within Zobeya.

Credits are virtual items intended solely for use within the Services. Unless otherwise required by applicable law, Credits have no monetary value outside Zobeya and cannot be exchanged for cash, withdrawn, sold, or transferred between Members.

Promotional Credits or bonus Credits may be subject to separate conditions, eligibility requirements, expiration periods, or usage restrictions communicated when the Credits are provided.

At our discretion, we may offer Members additional or extended features as part of a Membership plan, promotion, or special offer. We may modify or discontinue such additional features, except where otherwise expressly stated in the applicable offer or where restricted by applicable law.

Zobeya may also offer additional Credit packages or other opportunities to obtain Credits. The price and number of Credits included will be displayed before a Member completes the applicable purchase.

Changes To Credit Costs And Membership Benefits

Zobeya may introduce additional Credit-based features or modify the number of Credits required to use particular features.

The applicable Credit cost will be displayed within the Services before or when the relevant feature is used.

Zobeya.com may, from time to time and at its sole discretion, offer discounts, promotional pricing, bonus Credits, or other special offers.

Zobeya.com is not obligated to offer any such promotion or discount and may determine, modify, suspend, or discontinue the availability, amount, duration, eligibility, and terms of any promotion at any time, except as otherwise expressly stated in the applicable offer and to the extent required by law.

The purchase of a Premium or Premium+ Membership is not required to use the Services. Members may continue to use the features available through Zobeya's Free Membership without purchasing a paid Membership.

Prices

Free Users are permitted to use the platform without charge and receive 100 complimentary Credits upon registration. Free Users must follow all applicable Zobeya rules, including these Terms of Use and our Community Standards. Free Users are required to provide accurate profile information and may be required to complete identity or account verification procedures.

Free Users may access certain features without charge, while other features require Credits. Passing on another user's profile is free, and text messaging between users after matching is free. Other actions, including liking profiles, sending voice messages, and starting video calls, require Credits as described below.

It is strictly prohibited for Free Users to sell, transfer, exchange, or receive monetary compensation for Credits or for their involvement with the platform in violation of these Terms. If any Member becomes aware of a violation of this rule, they should inform us by contacting Customer Support. Any Free User who violates this rule may have their access restricted or their account blocked or terminated.

CategoryCostPer Item
Like someone5 Creditsper Like
PassFreeper Pass
Text after matchingFreeper message
Voice Message3 Creditsper item
Video Call20 Creditsper call

Zobeya.com may, from time to time and at its sole discretion, offer discounts, promotional Credits, promotional pricing, or other special offers. Zobeya.com is not obligated to offer any such promotion or discount and may determine, modify, suspend, or discontinue the availability, amount, duration, eligibility, and terms of any promotion at any time, except as otherwise expressly stated in the applicable offer and to the extent required by law.